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Delivery & Returns

We aim to deliver all our orders quickly and seamlessly. Please see details of our delivery costs, timeframes, and terms below. Additionally, you can find information on our returns policy.

Delivery Information

Delivery Fees & Timescales

DestinationDelivery TimeFee
Ireland & Northern Ireland (OVER €50)1 to 2 daysFREE
Ireland & Northern Ireland (UNDER €50)1 to 2 days€4.50
Rest of UK (OVER €50)3 - 7 working daysFREE
Rest of UK (UNDER €50)3 - 7 working days€9.95
Rest of Europe5 - 10 working days€13.95
Canada & Australia5 - 8 working days €15.95
USA3 - 7 working days €15.95
Rest of World5 - 14 working days €15.95

Please note: In the unlikely event that an item you have ordered is out of stock, we will notify you immediately to inform you of any possible delays.

Delivery Terms & Conditions

Republic of Ireland & Northern Ireland

We aim to despatch all orders placed Monday to Thursday before 6pm next day but delivery may take up to 2/3 days with Covid situation and volumes. All orders processed on Friday through to Sunday before 6pm will be dispatched Monday. Orders will be shipped with Fastway Couriers, when orders are despatched you will receive a dispatch email with your fastway tracking reference which you can look up online at www.Fastway.ie. Fastway normally delivery next day from our despatch date but you can expect delays due to COVID at this time. We do not guarantee next day delivery. We will advise you that a signature will be required as proof of delivery.

Rest of UK

United Kingdom customers can expect delivery of their orders within 3-10 days. Customers in city destinations may receive their parcels swifter than customers in rural areas. Orders will be dispatched with Royal Mail. Orders with high costs will be sent with Royal Mail registered post. 
*If you have a specific requirement, please email info@secretfashionfixes.ie prior to placing your order and a member of our staff will return to you with available options.

Rest of the World

We use An Post International Registered Delivery. To check your delivery time estimate then please refer to the grid below. The order status can be checked at www.anpost.ie.

If you have a specific query about a delivery address outside of Ireland, UK or the rest of Europe, please contact us using info@secretfashionfixes.ie and we will be able to give you a specific delivery quote.

Additional Terms

In the unlikely event of an item not being available, we will contact you to suggest alternative goods where appropriate, or to advise you of the new estimated time of delivery.

We are not obliged to supply the goods until we have confirmed acceptance of your order and all products are supplied subject to stock availability. All delivery charges are subject to change.

Returns Policy

If for any reason you are not totally satisfied with your purchase, simply return the item in its original and unused, undamaged condition and in its original retail packaging within 14 days of purchase and we will offer you a full refund.

Please note, it's the customer's responsibility to ensure the goods are returned safely to us and in the correct packaging and the customer must pay postage costs back to us. We are NOT responsible for the payment of postage for returning goods. Refunds will be issued less the cost of delivery. These guarantees are in addition to your statutory rights, which remain unaffected.

When making a return please send the item back to:

Returns Department
Secret Fashion Fixes Ltd.
Dromoher
Kilnaboy
Ennis
Co. Clare
Ireland

For returns, we will refund the original credit card charged only. (Please note that refunds may not show up on your bank statement immediately).

For further assistance please e-mail customerservice@secretfashionfixes.ie

Please Note: As Fullips enhancers are for the personal use of each customer, there are no returns once purchased. This does not affect your statutory right.

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