Privacy & Cookie Policy
INTRODUCTION
This Privacy and Cookie Policy explains how Secret Fashion Fixes (“we”, “us”, or “our”) collects, uses, and shares information about you when you visit our website www.SecretFashionFixes.ie (http://www.SecretFashionFixes.ie) (the “Site”) and our associated services. By accessing or using our Site, you agree to the terms of this policy.
At Secret Fashion Fixes we want to provide the best possible experience while using our website and at the same time respect your privacy and the information you share with us. The purpose of this Privacy Policy is to give you information and understanding of the information we collect, how we use that information and your rights in this regard.
In addition to this Privacy Policy, you may also be interested in reading our website Terms & Conditions.
Please note that, Secret Fashion Fixes makes all possible efforts to protect our customers’ privacy, we would like to make customers aware that information disclosed while connected to the Internet may be transferred to the www.secretfashionfixes.ie servers over a publicly available telecommunications network. Secret Fashion Fixes cannot be held responsible, and accepts no liability, for unauthorised access to the public network beyond its control. All information provided by customers is done entirely at the customers’ own risk.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”. We do not process or collect card numbers. Cards are processed by PayPal and AuthiPay by their secured servers
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
COOKIES
COOKIE POLICY
Secret Fashion Fixes website uses cookie technology.
What is a Cookie?
A cookie is a small text file that is downloaded onto terminal equipment e.g. a computer or smartphone, when the user accesses a website. It allows the website to recognise that user’s device and store some information about the user’s preferences or past actions.
The Cookies We Use
We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.
For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org
Site Functionality Cookies
These cookies allow you to navigate the site and use our features, such as Add to Basket and Save for Later (Wishlist).
Site Analytics Cookies
These cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.
Customer Preference Cookies
When you are browsing or shopping on Secret Fashion Fixes, these cookies will remember your preferences, like products or brands you have previously interacted with, so we can make your shopping experience as seamless as possible, and more personal to you.
Targeting or Advertising Cookies
These cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.
Cookie Agreement
By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the help section in your browser should provide instructions on how to locate the file or directory that stores cookies.
Further information about cookies can be found at https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/
Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete Secret Fashion Fixes user experience that we pride ourselves on providing our customers.
NON PERSONAL DATA
Non-Personal Data is information that cannot be used to identify or contact you. This is statistical and analytical data about our users browsing actions and patterns.
WHY WE COLLECT THE INFORMATION
Personal Data
SecretFashionFixes.ie may use your personal data for the following purposes:
- To fulfil your order
- If there are any queries on your order or if there is a problem with fulfilling your order
- To advise you of any new products & promotional offers that may be of interest to you
- To facilitate ease of use of the Site by you so that you do not have to input all your details again should you re-visit the Site
- To provide you with goods and services you have ordered
- To contact you regarding your order
- To respond to communications
- To enter competitions
- To complete research surveys
- To inform you of promotions/events etc
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Like many companies, we target Secret Fashion Fixes banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
Non-Personal Data
SecretFashionFixes.ie may use your non-personal data for the following purposes:
- Gain a better understanding of our website users site usage so that we can use this information to improve the website and provide our users with an enhanced customer experience
- Estimate audience size and usage patterns
- Store user preferences so you can customise the site
- To track return visitors
PAYMENT:
PayPal
Our website accepts via PayPal. We don't record your credit card details in our database as we just pass these to PayPal. More information can be found here: https://www.paypal.com/ie/webapps/mpp/ua/privacy-full
AIB Authipay
Our website uses Authipay for accepting credit/debit card payments. We don't record your credit card details in our database as we just pass you over to Authipay's servers when we need you to enter your credit card details. They collect and confirm your card details against your bank before passing you back to our website to complete your order. More information about authipay can be found here: https://www.authipay.com/privacy-policy/
If you choose a direct payment gateway to complete your purchase, then AuthiPay stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Including sending you early notice of our latest discounts and offers.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
This includes Google, Facebook/Meta and other Social media ads and retargeting Google Facebook/Meta and Social media ads.
Email marketing (if applicable): With your permission, we may send you emails about discounts, early notice of our Sales, our store, new products and other updates. All of our emails include an unsubscribe button which you can use at anytime to opt out of any further emails from us.
To Unsubscribe from our email list click here: https://www.secretfashionfixes.ie/unsubscribe
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Magico AB Commerce Platform to power our online store--you can read more about how AB Commerce uses your Personal Information HERE: https://www.abcommerce.com/c/privacy-and-cookies/73
We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information HERE https://policies.google.com/privacy
To learn more more about how Google will use your personal data please visit: https://business.safety.google/privacy/
To learn more about how Meta/Facebook will use your personal data please visit: https://www.facebook.com/privacy/policy/?
You can also opt-out of Google Analytics https://tools.google.com/dlpage/gaoptout
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page HERE: https://thenai.org/self-regulatory-framework/faq/?tab=2
You can opt out of targeted advertising by visiting:
FACEBOOK - CLICK HERE : https://www.facebook.com/profile_plus_discloser/?
GOOGLE - CLICK HERE: https://myadcenter.google.com/home?hl=en
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal HERE . https://optout.aboutads.info/?c=2#!/
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We can only delete information that is not required to be kept by the laws of Ireland.
Please note that, while Secret Fashion Fixes makes all possible efforts to protect our customers’ privacy, we would like to make customers aware that information disclosed while connected to the Internet may be transferred to the Secret Fashion Fixes servers over a publicly available telecommunications network. Secret Fashion Fixes cannot be held responsible, and accepts no liability, for unauthorised access to the public network beyond its control. All information provided by customers is done entirely at the customers’ own risk.
Privacy Statements of the Companies we work with
Facebook - PRIVACY STATEMENT HERE: https://www.facebook.com/privacy/policy/?
Google – PRIVACY STATEMENT HERE: https://policies.google.com/privacy?
AB Commerce - PRIVACY STATEMENT HERE: https://www.abcommerce.com/c/privacy-and-cookies/73
AuthiPay – PRIVACY STATEMENT HERE: https://www.authipay.com/privacy-policy/
PayPal - PRIVACY STATEMENT HERE; https://www.paypal.com/ie/legalhub/paypal/privacy-full
Instagram - DATA POLICY HERE: https://privacycenter.instagram.com/policy/?
Constant Contact – PRIVACY STATEMENT HERE: https://www.constantcontact.com/legal/privacy-center
Mail Chimp – PRIVACY STATEMENT HERE: https://www.intuit.com/privacy/statement/
CHANGES
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, or if you have further questions, please contact our Privacy Compliance Officer by email to info@secretfashionfixes.ie or by mail at Secret Fashion Fixes, Dromoher, Kilnaboy, Ennis, Co Clare, Ireland